Codexaen - Financial Stress Management Solutions

Introduction to Our Tracking Technologies

At Codexaen, we believe transparency matters when it comes to how we collect and use information about your visits to our website. This policy explains the various tracking technologies we employ on joingarges.org and how they help us provide you with a better, more personalized experience while you learn about financial stress management solutions.

Tracking technologies include cookies, web beacons, pixels, and similar tools that collect information about your browsing behavior. We use these technologies to understand how visitors interact with our content, which pages are most helpful, and how we can improve our educational resources for the Puerto Rico market and beyond.

Types of Tracking Technologies We Use

Essential Cookies

These are absolutely necessary for our website to function properly. Essential cookies enable core functionality such as security, network management, and accessibility. Without these cookies, services you've requested cannot be provided. They're typically set in response to actions you take, like setting privacy preferences or filling out forms.

Session Management: Cookies that remember your preferences during your visit, such as language settings or form data you've entered.
Security Features: Technologies that help protect against fraudulent activity and maintain the security of our platform.
Load Balancing: Tools that distribute website traffic efficiently to ensure optimal performance for all users.

Functional Cookies

Functional cookies enhance your experience by remembering choices you make and personalizing your interactions with our content. These cookies help us provide enhanced functionality and personalization, such as remembering your location for relevant content or your preferences for how information is displayed.

Preference Storage: Remembering settings like text size, font preferences, and other customizable page elements.
Content Personalization: Showing relevant financial resources based on your previous interactions with our educational materials.
Geographic Relevance: Providing location-appropriate information, such as Puerto Rico-specific financial regulations or local resources.

Analytical Cookies

We use analytical cookies to understand how visitors use our website, which pages are most popular, and how people navigate through our financial education content. This information helps us improve our website structure and create more valuable resources for people dealing with financial stress.

Usage Statistics: Tracking which sections of our learning program are most accessed and helpful to visitors.
Performance Monitoring: Measuring page load times and identifying technical issues that might affect user experience.
Content Effectiveness: Understanding which educational materials resonate most with our audience and lead to meaningful engagement.

Marketing Cookies

Marketing cookies help us deliver relevant information about our financial stress management programs to people who might benefit from them. These cookies track your visits across websites to build a profile of your interests and show you relevant content on other sites.

Educational Outreach: Showing information about our programs to people who have expressed interest in financial wellness topics.
Content Recommendations: Suggesting relevant blog posts, resources, or learning materials based on your previous reading history.
Communication Optimization: Helping us understand which messages and formats work best for different audiences.

How Tracking Enhances Your Experience

The information we collect through tracking technologies directly benefits your experience on our website. For example, if you're researching debt management strategies, our systems can remember this interest and prioritize similar content in your future visits. This means less time searching for relevant information and more time learning practical financial skills.

Our tracking technologies help us understand that 73% of our Puerto Rico visitors are most interested in budgeting tools, while 61% focus on debt reduction strategies. This insight helps us create more targeted, helpful content.

We also use tracking data to identify technical issues quickly. If our analytics show that visitors are leaving a particular page unusually fast, we can investigate potential problems like slow loading times or confusing navigation. This proactive approach helps us maintain a smooth, frustration-free experience for everyone seeking financial education resources.

Data Retention and Storage

Different types of tracking data are stored for different periods, depending on their purpose and legal requirements. Session cookies are automatically deleted when you close your browser, while persistent cookies may remain on your device for months or years, depending on their function.

Cookie Type	Retention Period	Purpose
Session Cookies	Until browser closes	Maintain session state during your visit
Functional Cookies	1-12 months	Remember preferences and settings
Analytics Cookies	2 years	Website improvement and performance analysis
Marketing Cookies	6-24 months	Personalized content and outreach

We regularly review our data retention practices to ensure we're not keeping information longer than necessary. When tracking data reaches the end of its retention period, it's either anonymized for statistical purposes or completely deleted from our systems.

Managing Your Cookie Preferences

You have several options for controlling how tracking technologies interact with your browsing experience. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling certain cookies may limit your ability to use some features of our website.

Browser Settings: All major browsers allow you to view, manage, and delete cookies through their settings menus. You can typically find these options under "Privacy" or "Security" settings.
Selective Blocking: Many browsers let you block third-party cookies while still allowing first-party cookies from sites you visit directly.
Opt-Out Tools: Several industry organizations provide opt-out tools for behavioral advertising cookies across multiple websites.
Mobile Device Controls: Smartphones and tablets have their own privacy settings that can limit tracking across apps and mobile websites.

If you choose to disable cookies, you may notice that certain website features don't work as smoothly. For instance, you might need to re-enter preferences each time you visit, or you may see less relevant content recommendations. We strive to make our essential features available even with limited cookie functionality.

Third-Party Services

Like many websites, we work with trusted third-party services to provide certain functionality and insights. These partners may place their own tracking technologies on our website, and they have their own privacy policies governing how they collect and use data.

For example, we use analytics services to understand website traffic patterns, and these services may use cookies to distinguish between different visitors and sessions. We carefully select partners who share our commitment to data protection and user privacy, but we encourage you to review their policies as well.

When we integrate with third-party services, we configure them to collect only the information necessary for their intended purpose. We don't share personal information with these partners beyond what's needed to provide the specific service, such as website analytics or content delivery.

Your Rights and Choices

We respect your right to understand and control how your information is collected and used. Beyond browser-based cookie controls, you have additional rights regarding the data we collect through tracking technologies.

You can request information about what tracking data we've collected about your visits, ask us to delete certain information, or request that we stop using tracking technologies for marketing purposes while still providing essential website functionality. We aim to honor these requests promptly while maintaining the security and functionality of our platform.

If you have concerns about our tracking practices or want to exercise any of these rights, our support team is ready to help. We view privacy as an ongoing conversation, not a one-time policy document, so we welcome questions and feedback about how we can better serve your needs while respecting your preferences.